Privacy Policy
Last Updated: December 29, 2025
At Travelovin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Apply to become a travel advisor
- Subscribe to our newsletter
- Fill out a contact form
- Make a booking through our platform
This information may include:
- Contact Information: Name, email address, phone number, and mailing address
- Account Credentials: Username and password
- Professional Information: Travel advisor certifications, experience, and specializations
- Payment Information: Credit card details, billing address (processed through secure third-party payment processors)
- Travel Preferences: Destinations of interest, travel style, and accommodation preferences
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
- Location Data: Approximate geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services
- Account Management: To create and manage your account
- Communication: To send you updates, newsletters, and promotional materials (with your consent)
- Personalization: To tailor content and recommendations based on your preferences
- Analytics: To analyze usage patterns and improve our platform
- Security: To detect, prevent, and address technical issues and fraudulent activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Service Providers
We engage third-party companies and individuals to perform services on our behalf, such as:
- Payment processing
- Email delivery
- Analytics services
- Customer support
- Cloud hosting
With Travel Partners
When you make a booking, we share necessary information with hotels, airlines, and other travel service providers to fulfill your reservation.
For Legal Reasons
We may disclose your information if required by law or in response to valid legal processes, such as:
- Subpoenas or court orders
- Government requests
- To protect our rights, privacy, safety, or property
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at [email protected]
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use include:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Travelovin, Inc.
Email: [email protected]
Address: 123 Travel Plaza, Suite 400, San Francisco, CA 94102
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.